Hitech Engineering ("we", "our", or "us") operates the AquaVista SCADA mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal and device data when you use our App.

The AquaVista SCADA App is an enterprise tool designed strictly for authorized personnel to monitor and control industrial water supply systems and telemetry infrastructure.

1. Information Collection and Use

For a better experience and strict security while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

• Account Information: We collect only the email address of the user to authenticate access to authorized SCADA sites. New user registration is not possible directly within the app. It is handled securely offline by contacting your organization's support team.
• Telemetry Data: The App interacts with industrial hardware (pumps, sump levels, etc.). Actions taken within the app (e.g., starting/stopping a pump) are logged on our secure servers for auditing and operational safety.

2. Delete Your Personal Data

Google Play requires that we provide a clear way for users to request data deletion. You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Because accounts are managed organizationally, you may contact your system administrator or reach out to Us directly at the contact email below to request access to, correct, or delete any personal information that You have provided to Us. Please note that We may need to retain certain information (like operational audit logs) when we have a legal or security obligation to do so.

3. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. The AquaVista SCADA App is strictly an industrial tool for adult employees and authorized personnel.

4. Log Data & Analytics

We want to inform you that whenever you use our App, in a case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

5. Security

We value your trust in providing us your organizational login information, thus we are striving to use commercially acceptable means of protecting it. We employ industry-standard encryption to secure data transmitted between the App and our backend servers. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact your system administrator or reach out to us at:

Hitech Engineering Support
Email: admin@amuraiot.com